Terms & Conditions

5.1 Plans & Features

EasySpeed offers athlete plans (Free, Solo at $15/mo, Team+ at $20/mo) and coach plans (Starter through Enterprise, $25–$199/mo) with varying athlete slot limits and features. Add-ons include +Swimmer ($5/mo), Assistant Read Only ($10/mo), and Assistant Full Access ($25/mo). Plan details are displayed in-product and may differ by currency, region, and payment provider.

5.2 Trials

Coach accounts may receive a 14-day free trial. No credit card is required to start a trial. Trial eligibility is determined by EasySpeed. We may limit trials to prevent abuse (e.g., repeated trials, multiple accounts).

5.3 Auto-Renewal & Cancellation

Paid subscriptions auto-renew unless you cancel before the renewal date. You can cancel via your account settings or by contacting support. Cancellation stops future billing; you retain access until the end of the current billing period unless otherwise required by law.

5.4 Payments & Providers

Payments may be processed through Stripe (global) and/or Mercado Pago (Latin America), with provider selection based on region detection. We do not store full card numbers; we may store customer/payment identifiers.

5.5 Taxes

Prices may be exclusive of taxes unless stated otherwise. You are responsible for applicable taxes, duties, or bank fees.

5.6 7-Day Money-Back Guarantee

If you are on a paid plan, you may request a refund within 7 days of the start of a new paid period, unless prohibited or modified by local consumer law. We may deny refunds where there is evidence of misuse (e.g., chargeback fraud, automated scraping, prohibited competitive use, or repeated refund requests across multiple accounts).

5.7 Promo Codes

Promo codes: (i) have no cash value, (ii) may expire, (iii) may be limited to one per user, (iv) may be revoked if obtained or used improperly.

7.1 Your Ownership

You retain ownership of content you upload or submit, including videos, timestamps/markers you create, notes, comments, and posts ("User Content").

7.2 License You Grant to EasySpeed

You grant EasySpeed a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, cache, reproduce, process, analyze, adapt (for technical formatting), display, and transmit your User Content solely to:

• Provide and operate the Service (e.g., video playback, frame-by-frame marking, split calculation, analytics, coach review, sharing settings).
• Improve and secure the Service (e.g., debugging, performance optimization, fraud prevention).
• Create aggregated and anonymized datasets and insights that do not identify you.

7.3 Privacy Controls

Some features are social/community-driven. Visibility options (public/private/team/followers) are set within the Service. You are responsible for choosing appropriate visibility settings.

7.4 Deleting Your Content / Account

You may request deletion of your account and associated personal data as described in our Privacy practices (see Section 13). Some limited data may be retained where required by law or for legitimate purposes (e.g., billing records, security logs).

7.5 Your Responsibilities

You represent that you have all rights and permissions needed to upload User Content, including permissions from athletes appearing in videos (and parents/guardians for minors), and that your User Content does not infringe third-party rights or violate laws.

8.1 Our IP

The Service and all underlying technology are owned by EasySpeed or its licensors and are protected by copyright, trademark, trade secret, and other laws. This includes, without limitation:

• The "5 Key Objectives" framework and its components (including the specific names Dive, Top Speed, Turn, Pace, and Finish; their definitions, scoring methodology, metrics, structure, color coding, and presentation as trade dress).
• The stroke count algorithm, including its logic, confidence scoring, interpolation methods, gap estimation, and data structures.
• The race entry, marker, and analysis data model (schemas, object models, workflows, segment analysis types).
• The race wizard flow and UX sequence for frame-by-frame marking and automated calculation.
• The AI voice-to-practice and practice assistant prompt engineering and practice schema encoding.
• The entitlements/subscription architecture, feature gating system, and plan structures.
• All source code, APIs, database schemas/migrations, UI/UX layouts, copy, brand assets, logos, and design system.

You receive only a limited right to use the Service as intended under these Terms. No rights are granted by implication.

8.2 Trademarks

"EasySpeed," "Stop guessing. Start dropping time," the "5 Key Objectives," and related marks, logos, and branding elements are owned by EasySpeed. You may not use them without written permission except to truthfully refer to the Service (e.g., "I use EasySpeed").

8.3 Trade Secrets

Certain aspects of the Service (including algorithms, prompts, scoring rules, and internal workflows) are confidential trade secrets. You agree not to misappropriate, disclose, or use them except as allowed by these Terms.

9.1 No Reverse Engineering

You may not (and may not allow others to):

• Reverse engineer, decompile, disassemble, decrypt, or attempt to derive source code, algorithms, prompts, data models, or underlying ideas from the Service or any part of it.
• Circumvent security, access controls, or feature gating.
• Probe, scan, or test vulnerabilities without written permission.

9.2 No Clones, Derivatives, or Competitive Replication

You may not use the Service to create, improve, or support a competing product or service that replicates or is substantially similar to EasySpeed, including any system that:

• Scores swimming performance using substantially similar multi-objective categories, structure, metric mapping, or visual trade dress;
• Replicates the race-wizard sequence, marker workflow, or analysis flow;
• Replicates the stroke counting approach, interpolation logic, or confidence outputs;
• Replicates the practice schema/prompt-based voice-to-practice conversion or prompt structure.

This restriction applies whether you build the competitor for yourself, an employer, a client, or any third party.

9.3 No Automated Extraction / Scraping

You may not scrape, crawl, harvest, or use automated means to access or extract any part of the Service UI/UX, analytics outputs at scale, data related to scoring, rules, prompts, or system behavior, or any user content you are not authorized to access.

9.4 No Training Competing Models

You may not use any outputs of the Service (including scores, split analytics, exported datasets, or structured practice JSON) to train, fine-tune, evaluate, or improve competing algorithms or AI models that are intended to replicate or substitute for EasySpeed—unless you have written permission from EasySpeed.

9.5 Confidentiality of Non-Public Information

If you access non-public or premium/coach features, you agree to keep non-public product details confidential, including any non-public beta features, internal scoring explanations beyond what is shown to typical users, and any non-public documentation or admin tools.

9.6 Acknowledgment of Irreparable Harm

You agree that any breach of Sections 8–9 would cause irreparable harm to EasySpeed for which monetary damages are inadequate, and that EasySpeed is entitled to immediate injunctive relief without the requirement to post bond where permitted by law, in addition to any other remedies.

9.7 Reasonable Scope

We intend these restrictions to be enforceable to the maximum extent permitted by law. If a court finds a portion overbroad, it will be reformed to the minimum extent necessary to be enforceable.

11.1 Roles

Roles may include Athlete (Swimmer), Coach, Assistant Coach, and Admin, with varying permissions.

11.2 Coach/Athlete Relationships

Coaches may access athlete data only as permitted by team relationships and athlete privacy controls. Coaches are responsible for obtaining any required consents for minors.

11.3 Assistants

Assistant access may be read-only or full-access as an add-on. Coaches are responsible for managing assistant permissions and removing access when necessary.

12.1 Feedback

If you provide suggestions, ideas, or feedback ("Feedback"), you grant EasySpeed a perpetual, worldwide, royalty-free right to use, modify, and incorporate that Feedback without compensation or obligation.

12.2 Beta Features

Some features may be labeled beta/preview. Beta features are provided "as is," may change, may be discontinued, and may have higher risk of errors.

21.1 Governing Law

These Terms are governed by the laws of Chile, excluding conflict-of-law rules.

21.2 Informal Resolution First

Before filing a claim, you agree to contact us at hello@easyspeed.cl and attempt to resolve the dispute informally within 30 days.

21.3 Arbitration (International)

Except where prohibited by law, disputes arising out of or relating to these Terms or the Service will be resolved by binding arbitration seated in Santiago, Chile, administered under internationally recognized arbitration rules (e.g., UNCITRAL Arbitration Rules or an established arbitration institution selected by EasySpeed), conducted in English (or Spanish if both parties agree). The arbitrator may award injunctive relief and enforce IP protections.

21.4 Court for Injunctive Relief (IP/Security)

Notwithstanding arbitration, EasySpeed may seek injunctive or equitable relief in any competent court to protect its IP, trade secrets, confidentiality, or security (including anti-scraping, anti-reverse engineering, and anti-clone enforcement).

21.5 Consumer Rights

If you are a consumer in a jurisdiction that mandates local courts or non-waivable rights, those rights remain unaffected.

22.1 EU/UK (GDPR/UK GDPR)

If you are located in the EU/EEA or UK: you may have rights to access, rectify, erase, restrict processing, object, and data portability. International transfers may rely on recognized safeguards (e.g., SCCs) as described in the Privacy Policy. Where EasySpeed acts as a processor for coach/team accounts, additional data processing terms may apply.

22.2 United States (CCPA/CPRA for California)

If you are a California resident: you may have rights to know, delete, correct, and opt out of certain data sharing as defined by law. We do not sell personal data as described in Section 13 (subject to legal definitions).

22.3 Brazil (LGPD)

If you are located in Brazil: you may have rights under LGPD, including confirmation of processing, access, correction, anonymization, deletion (where applicable), and information about sharing.

22.4 Other Jurisdictions

Where local mandatory laws apply, they override conflicting Terms only to the minimum extent required.